• Kilsyth Medical Partnership aims to deliver as high a quality of service and care as we can and treat you efficiently and kindly.
  • All members of staff must keep your medical information confidential.
  • We ask that you are polite and patient with our staff.
  • We operate a ZERO TOLERANCE POLICY regarding physical or verbal abuse towards any member of staff - including on social media.

Practice Management

Michelle Cowan - Practice Manager

The Practice Manager is involved in managing all of the business aspects of the Practice such as making sure that the right systems and people are in place, at the right time, in order to provide high quality patient care. She is also responsible for human resources, finance, patient safety, premises, and equipment and information technology. The Practice Manager supports the GPs and other medical professionals in the delivery of patient services and also helps to develop extended services to enhance patient care.

Jennifer Cairney - Assistant Practice Manager

The Assistant Practice Manager supports the Practice Manager in all the above aspects. 

Reception

Jean - Office Supervisor 

Tracy - Deputy Office Supervisor

The receptionists operate our prescription and appointment systems. The team consists of 12 receptionists, both part and full-time:

Susan - Senior Receptionist

Elaine

Karen

Connie

Kelly

Amanda 

Emily

Sharon

Kylie

Lynda

Fiona

Diane

Medical Secretaries

Kate 

Lynnette 

The Medical Secretaries provide administrative support to the GPs and other healthcare professionals, including typing letters, transcribing dictation and processing medical reports.  

Pharmacists

Michael Dolan

Hong Ying Chan

The pharmacists are employed by NHS Lanarkshire and assigned to the practice. They will deal with reconciliation of medicines following hospital discharge, outpatient treatment prescriptions and will occasionally arrange medication reviews with patients. 

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