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NHS Lanarkshire

Welcome to Kilsyth Medical Partnership

Tel: 01236 801677 | Fax: 01236 828229 | Repeat Prescription & Appointment Cancellation: 01236 828224

Formerly located at Burngreen Park, as of April 2015 the practice is situated within Kilsyth Community Health Centre. With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hoursappointments, and how to update your details, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

STATEMENT TO OUR PATIENTS REGARDING OUR SERVICES

Health services across Lanarkshire are experiencing more pressure than at any other point in their history. GP practices in Lanarkshire are similarly busier than ever, reporting around a 40-50 per cent increase in activity compared with pre-pandemic levels.  

Our practice has continued to provide services throughout Covid-19. At the beginning of the coronavirus pandemic, the Scottish Government asked all GP practices in Scotland to increase their use of remote consultations by phone or video. This means most people are now receiving the NHS care and advice they need from their own home to reduce the spread of Covid-19 in the community.

 We now operate a system where patients have to call the practice prior to being able to make an appointment. We have a wider healthcare team, in addition to GPs, so the patient be clinically triaged and speak to the most appropriate person, e.g. the practice nurse, pharmacist etc.  

This way of working ensures the patient receives the right care from the right person at the right time and helps makes best use of the valuable and highly-skilled resources available.

Capacity has been reduced due to social distancing and infection control, meaning we’re unable to see as many patients as previously across all our health facilities. Two metre distancing will remain in place at this time as the Scottish Government requires GP practices and other healthcare settings to have different infection prevention and control and physical distancing measures compared to other places such as shops, pubs and other social and hospitality settings.  

This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch Covid-19. This means that GP practices will be operating differently. 

For those patients that require a face-to-face consultation, this is being undertaken as required. GP practices are working harder than ever to ensure that they see everyone who requires a face-to-face consultation, for example, for physical examination or if tests need to be carried out. 

The pressures facing GP practices in Lanarkshire is not unique and are mirrored across the country. The team at Kilsyth continue to work tirelessly to provide a high level of care to their local communities during these challenging times despite staff shortages and lack of locum cover.  Along with locums, we have been trying to recruit more GP Partners but have so far been unsuccessful. Again, this is due to a shortage of staff.

We would ask for the patience and support of the local community. The majority continue to be very supportive of staff. Sadly, however, a minority of people have been engaging in behaviours and attitudes that are completely unacceptable.

Any form of violent or aggressive behaviour towards our staff, be it verbal or physical, or via social media, will not be tolerated. We would ask people to keep bearing with us and please be kind to our staff and colleagues who are committed to caring, no matter the circumstances.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of doctors and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. Your local pharmacist can also provide treatment when necessary. There are also some important phone numbers for you to take note of, including the contact number for the health visitors and district nurses.

If you need help finding an NHS service such as a dentist, optician or sexual health clinic, please visit the NHS directory for details regarding your nearest locations. 

COVID-19

Please keep up to date with the latest information in our news section.

(Site updated 18/11/2021)
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